Privacy policy
Privacy Policy & Operational Transparency
AI Master LLC operates with absolute transparency. This document details how personal information is securely processed strictly to execute exact pricing, direct domestic fulfillment, and customer support.
Administrative Headquarters Disclosure
The address at 10422 Tank House Drive, Stockton, CA 95209 is the legally registered business address and administrative office for AI Master LLC. Explicit Disclaimer: This location is an administrative office NOT open to the public as a walk-in retail store. Orders do NOT ship from this address, and unauthorized physical customer returns are NOT accepted here.
Functional Drinkware Disclosure
The 15oz Bamboo Insulated Water Bottle with Tea Infuser is engineered strictly as a functional, durable beverage vessel for hydration and brewing. AI Master LLC explicitly makes no claims that the tumbler or tea consumption provides health benefits, detoxing, weight loss, or therapeutic remedies. No medical or health-related data is collected.
1. Operational Data & Transparency Directives
2. Fulfillment & Tracking Workflow
Order Processing Window
Orders securely confirmed before 2:00 PM PST (Monday – Friday) are processed within a 1–2 business day handling window. Orders placed after 2:00 PM PT or on weekends/holidays process the next business day.
Amazon MCF Warehouse Dispatch
Delivery coordinates are transmitted to U.S. Amazon MCF facilities. Products are packaged securely in unbranded, plain boxes to protect product integrity and dispatched directly to the customer.
Courier Transit & Tracking Data
Packages are routed via standard domestic logistics carriers (Amazon Logistics, USPS, UPS, or FedEx) utilizing 100% FREE ($0.00) Standard Ground Shipping. Transit requires 3–5 business days (Total estimated delivery: 4–7 business days). Real-time tracking portal links are emailed within 24 hours of dispatch.
3. Return & Warranty Policy Data Processing
| Return & Warranty Parameter | Official Policy Data |
|---|---|
| Return Window | 30 days from confirmed carrier delivery date |
| Item Condition Requirements | Unused, original packaging, all original components included |
| Restocking Fee | $0.00 (Zero restocking fee on all eligible returns) |
| Defective / Damaged on Arrival | Immediate no-cost replacement. 100% prepaid return label ($0 cost) |
| Customer Remorse Returns | Customer assumes responsibility for actual return shipping postage |
| RMA Processing & Refund SLA | 1–2 business days for warehouse inspection; 3–5 business days to post to original payment method |
| 1-Year Limited Warranty | Covers factory defects (vacuum insulation failure, defective threading). Excludes normal wear and tear, drops, or improper washing |
Actionable RMA Workflow: To initiate a return, contact Direct Customer Support at business@hussainmuhammad.com with your Order Number. AI Master LLC will provide the official RMA number and the exact address of our designated U.S. returns warehouse. (Never mail physical returns to the Stockton administrative office). Returns must be conducted by mail/courier only; in-person drop-offs are strictly prohibited.
Lost in Transit: If a tracking number shows no courier scans for 7 consecutive business days, AI Master LLC dispatches a priority replacement or issues a full refund.
4. Data Usage Comparison Matrix
Authorized Data Operations
Strictly Prohibited Operations
Direct Customer Support
Inquiries receive a formal response within 24–48 business hours.
Administrative Office: 10422 Tank House Drive, Stockton, CA 95209, United States
CDTFA Sales & Use Tax Permit # 206-204128
Operating Hours: Monday – Friday, 8:00 AM – 5:00 PM PT
(Administrative office only. No public retail access.)
